Today, BSPL is reputed in the industry for being focussed on shareholder servicing and compliance requirements steadfastly. We knew from our inception in 1994, the importance of personalized services coupled with adoption of innovative technologies. Though a start-up even until 1996, we invested considerably by borrowings from banks, to have dematerialization facility. We adopted the latest Microsoft technologies for servicing by middle of 2000, though our contemporaries - including large and established players still used Foxpro and Cobol then.
At BSPL, we deeply respect the idiom "If only your customer is happy and doing well, will you do well". We make efforts to help the customer in whatever way is possible. In the service industry like ours, it is not sufficient to deliver only good service – but rather also become a trusted consultant/advisor. We strive to be in a position to guide the customer if asked to.